On May 9-11 the Word of Mouth Marketing Association (WOMMA) comes to my neck of the woods (Chicago). The event is the “School of WOM: The Art & Science of Creating Talkable Brands”. You can check out the event and register at http://womma.org/schoolofwom/about.html
I’m on the speaking agenda along with my colleague Susan Emerick (@sfemerick) and our friend and colleague, Chris Boudreaux and (@cboudreaux) SVP of Management Consulting, of IBM’s strategic partner, Converseon. We will be speaking on May 9, Tuesday afternoon. Our topic is entitled “IBM: Empowering Employees to Participate in Online Conversations. We’ll discuss how we’ve developed an ongoing social listening and engagement process within IBM designed to enable IBM employees to become active in the social conversations happening everyday. Hope to see you there.
The School of WOM event has a jam-packed schedule of presentations from brand names you all know, including:
- IBM
- Gap
- Kellogg's
- Nabisco
- McDonald's
- Chick-fil-A
- SAP
- Random House
You can check out the full agenda here http://womma.org/schoolofwom/faculty.html
It’s a very rich and full agenda. I’m really looking forward to it!!

Hi! Thank you for this post! unfortunately I wasn't able to arrive to the event, but still, I was really impressed with the protocols of it... I believe that you referred to everything that's relevant.
Posted by: sap support pack | August 02, 2011 at 07:49 AM